Non-Profit Case Study:
The San Francisco Public Library
History
The San Francisco Public Library consists of one main and twenty-six neighborhood branches dedicated to free and equal access to information and knowledge.Problem
The library’s website had outgrown its original structure with over 3,000 pages, resulting in a confusing experience for visitors. The website, like its physical facilities, required accessibility for users with disabilities.Design Considerations
SFPL required a scalable website structure developed in accordance with the W3C Web Accessibility Initiative guidelines to address the requirements of handicapped users.Design Solution, Part 1
Information Architecture
Desite’s first task was to research the existing content to better understand what the website was attempting to offer visitors. Through understanding the information request patterns of the users, we were able to develop the organizational and navigational scheme illustrated in the site map above.
